Alpha Business Acquisitions Inc.
  • 30-Dec-2017 to 28-Jan-2018 (EST)
  • Louisville, KY, USA
  • Full Time

CUSTOMER SERVICE REPRESENTATIVE (CSR)

As a Customer Service Representative at Alpha Business Acquisitions, Inc your primary focus is to build relationships with customers to ensure loyalty and expand customer base.   You are critical to ensuring our customers experience is an exceptional one.  

Your responsibilities will include, but are not limited to:  Providing excellent customer service.  Providing customers with product knowledge.   Provide fast and accurate solutions personalized to each customer.  

Our Customer Service Representatives know what our customers want and deliver it.  We hear and sense customer needs and keep our fellow team members informed.  We take pride in every aspect of our work and perform it with energy and enthusiasm.  We are strong team players with a commitment to continuous learning.  We provide quality service and products to our customers.  

Skills:

  • Critical thinking skills to assess and resolve customer needs quickly and consistently
  • Active listening skills and effective communication strategies
  • How to recognize and defuse difficult customer behavior
  • A thorough understanding of the core processes and best practices used in support and service

Requirements:

  • Degree Preferred
  • Enjoy meetings and interacting with customers
  • Demonstrates a positive and professional demeanor
  • Ability to work in a fast paced environment and handle multiple priorities
  • A team player who possesses the ability to work effectively with customers, co-workers and management.   

Alpha Business Acquisitions, Inc is an Equal Opportunity Employer and committed to diversity and an inclusive work environment.  

Alpha Business Acquisitions Inc.
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